Connect with Ours
Contact us
Questions should have a clear path. Reach Ours support for website questions, general assistance, or help using the test experience.
Do not use this website for emergency care. If you are experiencing a medical emergency, call 911 or your local emergency number, or go to the nearest emergency department. Do not send personal health information by email.
How to reach us
- Legal entity
- Ours Health
- Business address
- 12636 High Bluff Drive, Suite 400
San Diego, CA 92130
United States - Support email
- [email protected]
- Support phone
- (619) 473-4044
- Clinical provider network
- Ours uses the OpenLoop provider network. Independent licensed clinicians and professional entities provide clinical services and make clinical decisions.
- Clinical privacy notice
- For clinical care through the OpenLoop provider network, review the OpenLoop Notice of Privacy Practices.
- State coverage
- Services are available in all 50 states and Washington, D.C., subject to clinical appropriateness, treatment availability, and applicable law.
- Partner pharmacies
- Red Rock Compounding Pharmacy, Health Warehouse, Precision Medicine, and Triad Rx. See the Terms of Use for addresses, phone numbers, and fulfillment information.
For current site questions
Email [email protected] or call (619) 473-4044 for help with the public website or test experience. Please do not send personal, medical, insurance, or payment information by email.
What to expect from care
If Ours makes telehealth services available, licensed healthcare professionals will make independent clinical decisions. A completed intake, if offered, does not guarantee a consultation, prescription, insurance coverage, or a specific health outcome.